Return Policy:

At Altersellingn.com, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a hassle-free return policy to make the process as smooth as possible.

Returns Process:

  1. Initiating a Return:
    • To initiate a return, please contact our customer service team within 7 days of receiving your order.
    • Please provide your order number and details of the item(s) you wish to return.
  2. Return Authorization:
    • Once your return request is received, our customer service team will review it and provide you with a return authorization if your request meets our return policy criteria.
    • Please note that items must be returned in their original condition, unused, with tags attached, and in their original packaging to be eligible for a refund.
  3. Shipping the Return:
    • After receiving return authorization, carefully package the item(s) and ship them back to the address provided by our customer service team.
    • Customers are responsible for return shipping costs unless the return is due to an error on our part.
  4. Processing the Refund:
    • Once we receive the returned item(s) and verify their condition, we will process your refund.
    • Refunds will be issued to the original form of payment used for the purchase.

Shipping Policy:

Delivery Time:

  • We strive to process and ship orders as quickly as possible. Orders are typically processed within8-15 business days.
  • Delivery times may vary depending on your location and the shipping method selected during checkout.
  • Estimated delivery times will be provided at the time of checkout.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and your shipping address.
  • To view shipping rates, simply add items to your cart and proceed to checkout. Shipping costs will be calculated and displayed before you complete your purchase.

International Shipping:

  • We offer international shipping to select countries. Please note that additional shipping charges and customs fees may apply.
  • Customers are responsible for any customs duties or taxes imposed by their country’s customs regulations.

Tracking Your Order:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on Altersellingn.com.